Wednesday, August 26, 2015

2003 Dodge Caravan SE 3.5 Engine, Noise in Engine Compartment (Especially at Idle)



***This is not the actual vehicle that was in our shop. This is an image of a similar model. It can be found at http://www.autodetective.com/_upload/photos/dodge/grand%20caravan/2003/29051.jpg.***

We had a 2003 Dodge Caravan SE 3.5 come into the shop. The customer concern was a noise under the hood. The noise was more noticeable at idle. When the RPM's were increased the noise all but went away.

We used a stethoscope in an attempt to isolate the noise. At first we suspected the catalytic converter, but it was quiet. We then listened at the right side (rear, transverse engine) exhaust manifold. It too was quiet.

When we listened to the cross-pipe (over the transmission) and the left (front) exhaust manifold we heard the noise plainly.

We decided to remove the starter to inspect it, having had some issues in the past with starters causing noises like this one. The starter however checked out good. We took a look at the flywheel (flex plate), inspecting the teeth for any wear or issues; again, all was good.

We decided to remove the inspection plate on the bottom of the bell-housing to get a better look.

When we did this, we spotted the problem.

In the pictures below, you can see the issue. (The pictures are of the same torque converter bolt.)

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The problem was the torque converter bolts (4 on this model) had become loose, allowing the torque converter movement.

On all the vehicles I have worked on, I had never seen this before. I called the customer to see if there was some repair history we had not been privy to.

Sure enough, the customer told me that within the past year a shop had the transmission out of the vehicle for a repair. Evidently, they did not tighten the converter bolts back tightly.

We applied some thread sealant to the bolts and tightened all four up. Yes, all four were loose. The one in the above picture was the worse of the four though.

We put the starter back on and everything back in place and started the engine. Everything was now nice and quiet.

Wednesday, June 10, 2015

1998 Ford Explorer XLT 4.0, 2WD, Temperature Hand in Dash Inoperative


This 1998 Ford Explorer XLT 4.0, 2WD, came into the shop for a No Crank Concern. Once we found the issue there (a faulty Drive Belt Tensioner not allowing the Alternator to charge), we let the vehicle run to check the charge and the new battery we had installed.

As we let the vehicle run, we noticed the temperature hand in the dash was inoperative. The vehicle had reached normal operating temperature (after running for several minutes) but the hand was still below the "C" on the Temp gauge in the dash.

Below is a picture of the inoperative temp hand with the vehicle at normal operating temperature. The hand has obviously not moved and thus is inoperative for some reason.



The customer wanted us to find and fix the problem.

First, we needed to do some testing to see if it was the gauge in the dash that was faulty, the circuitry or the sensor under the hood. In order to see which it was, we had to disconnect the temp sensor. It is located in the thermostat housing (black plastic assembly).

With it unplugged, I jumped the the circuit to Battery (-). In the picture below you can see my jumper wire connected at the negative battery post on the battery.


Next, I put a probe gently into the connector for the temp sensor, so as to jump the circuit. If the circuitry (the wiring) from the connector to the gauge was good . . . and, if the gauge in the dash itself was good, this test would prove that because the hand in the dash should move all the way to the "H" position or even a little past.

In the next pic is a shot of the probe placed gently in the connector and the jumper wire connected to it.


The word gently is important here. The probe should never be forced or jammed into the connector. This could ruin that terminal of the connector.

Now, with the circuit jumped, we looked at the dash to see if the hand had moved or not. Below you will see the evidence.


Now we saw that the temp hand had moved all the way past the "H" mark on the gauge. This told us two valuable things: first, the circuitry (wiring) from the temp sensor connector all the way to the gauge was good; and second, the gauge in the dash was also good.

This one simple test ruled out two of the three possibilities and left us with the conclusion that the temp sensor was faulty and needed replacing. After replacing the sensor (we actually had to replace the entire t-stat housing because the sensor could not be removed from the housing: the boss (threads) had come loose and was turning with the sensor. I have another post about replacing the t-stat housing on a Mustang) the gauge in the dash now worked as it was designed to do.

We filled the coolant system up with coolant and gave it a test drive.

In the picture below is the temp hand operating normally with the vehicle running at normal operating temperature.


Another job was completed and we shipped the vehicle. The test was quick and easy and saved us a lot of time from guessing at what "might be" wrong to find what "definitely" was wrong. This is why the old adage says, Test . . . don't guess!

Friday, June 5, 2015

2001 Nissan Xterra 3.3 2WD, Noise When AC is On (Fan in Dash Making a Noise)


This 2001 Nissan Xterra 3.3, 2WD, came into the shop for an oil service and a customer concern of noise when she would turn on her AC.

Verifying the concern, we could hear the blower motor making noise as it ran at all speeds. We set out to remove the motor to find out what was causing the noise. We suspected napkins or papers from the glove box.

First, we opened the glove box and removed the contents. On this model, to gain access to the blower motor you must remove the glove box. There are 6 Phillips screws that hold the glove box in place.


Remove these six screws.


Once the 6 screws/fasteners are removed, the blower motor is in plain view.


Next, we removed the 3 screws/fasteners that hold the blower motor in place.


When we removed the blower motor, here is what we found inside the fan assembly. I would say this would cause a bit of noise!


And, another view.


We made sure there was no more debris/trash in the housing where the fan sits. Below is a view of this chamber from the bottom looking up.


And another view of the same, from a slightly different angle and with the flash turned on, so it's easier to see.


Once that was done, we re-installed the blower motor. We then tested it to make surer it was quiet and it was. (We also went ahead and replaced the two cabin air filters while we were in the space, but we did not take photos of that procedure.)

We got it all back together and the fan now runs quietly on all speeds.

Friday, May 15, 2015

1989 Ford Ranger XLT, 2.9, Brake Lights Inoperative


We had this 1989 Ford Ranger XLT with a 2.9 engine come into the shop with a customer concern of no brake lights.

I decided to start my diagnostic at the stoplight switch. I could have started at the fuse, but if I have voltage at the switch my fuse is good. (I already knew the bulbs were good, we had replaced one, so I wasn't worried about them.)

When I checked the stoplight switch without the brake pedal depressed, I found voltage on one wire and ground on the other. This is normal and what we would expect to see. Below, you can see me testing the two circuits with a PowerProbe.

First, the circuit with voltage. (Notice the red light illuminated in the top right of the Probe and the reading on the face at 12.6 v.)


Next, the ground circuit. (Notice the green light on the top left of the Probe illuminated, along with the reading of 0.0 v.)


So far, so good. This is as it should be. Again, this shows my fuse to be good (because we have voltage) and we have a good ground circuit as well). So, at this point, I am not concerned about my fuse or the wiring from the fuse to the switch, all that is good.

The next step in the diagnostic is to load the circuit by depressing the brake pedal. When this is done the switch should activate and allow voltage to flow. So then, when testing it with the Probe, we should see voltage on both circuits.

However, when we depressed the pedal (applied the brakes) the circuits remained the same as above: that is, one circuit showed voltage and the other still showed ground.

Below you can see that the brake light is not illuminated.



When I unplugged the switch and applied voltage to the ground circuit, the brake lights illuminated.

This proved that the stoplight switch was faulty and needed replacing.

After I replaced the switch, I once again depressed the pedal, unlike before, now both circuits showed voltage.

Below is the first circuit, clearly showing voltage.


Next, is the second circuit, which before had remained ground, but now shows voltage (as it should when the switch is working properly). (Sorry it is a bit blurry.)


Now, with the switch working properly, the brake lights were illuminated.


We put everything back together and another job was done!

Tuesday, February 10, 2015

2006 Nissan Pathfinder SE 4.0 RWD with a Oil Pressure Gauge Reading High All the Time



This 2006 Nissan Pathfinder SE (145,143 mi.) with a 4.0 and RWD came into the shop with a customer complaint that the oil pressure gauge had, over the course of a day or so, pegged out on "H" (i.e. High) and would not move or fluctuate.

First things first, we confirmed the level and condition of the oil and filter. Everything was good there. Next we confirmed the complaint. As soon as the vehicle was started, the oil pressure gauge hand went straight to the "H" and did not move. See the picture below:


The quickest check for this problem is to go underneath the vehicle and unplug the oil pressure sensor/switch. It is located on the right side (i.e. passenger side) of the engine, toward the front on the oil pan. We unplugged the sensor and then restarted the vehicle to see what would happen. Below is a picture of the sensor unplugged.


When we did this the oil pressure gauge stayed at "L" (i.e. "Low") and did not move at all. The red oil warning light also illuminated, as it should. Below is a picture of the dash with the vehicle running and the sensor unplugged.


With the sensor unplugged and the vehicle running, the gauge should bottom out at (or below) the "L". This proves that the circuitry is good and the dash is not the issue. With this response, it was obvious the sensor itself was the culprit.

We replaced the oil pressure sensor, reconnected the pigtail and started the vehicle. Now, the gauge read properly, showing good oil pressure.


This repaired the customer's issue and another one was out the door.

Wednesday, January 21, 2015

2005 Ford F150 5.4, No Crank/No Start



***This post will be a short write-up as FYI. It will not be as detailed as most posts.***

This vehicle, 05' Ford F150 5.4, came into the shop with a customer concern of a no crank/no start condition. Let me first give you the details of the complaint history.

The customer stated he had driven the truck as he normally does and parked it in the garage. The truck sat in the garage for a day or two. When he went out the next time to drive it, the truck would not crank over. When he would turn the key to the start position nothing would happen. He checked the battery and it was good.

He and a friend checked out a few fuses and a few other things but could not find the problem.

He called me and had the vehicle hauled to the shop.

When the truck arrived at my shop the battery was down (from the customer trying to start it numerous times); so, first things first, I replaced the battery. It was time to perform some diagnostic tests on this vehicle.

Next, I had an assistant turn the key to the start position and probed the wires at the starter solenoid. I found there was no voltage to the starter solenoid, it had ground all the time.

I then pulled a wiring diagram and checked the pertinent fuses for the starting circuit. All tested good. Next, I used a relay tester and checked the circuitry at the starter relay. I noticed the contacts that normally should show a ground when the key is not in the start position, were showing nothing at all.

The fuses and relays are located behind the kick panel on the right (passenger) side. See the picture below:



Next, I checked the fuses for the PCM and all were good. I had tried communicating with it with my scan tool, but had received an error message for "No Communication".

I then tested the PCM relay and found the problem. The PCM relay was not working. It had power to the relay, but the relay was not internally switching. I bench tested the relay and the first couple of times it tested faulty. I tapped it lightly a few times and it came to life.

In the pictures below is the relay:




I replaced the relay with a new one.

In the pictures below you will see where the relay is located in panel. (It is number 203 on the cover legend.)




Viola, the truck then cranked over and started right up!


Tuesday, December 23, 2014

2004 Acura TSX 2.4 Engine, Right Rear Door Actuator Replacement


(***This is not a picture of the actual vehicle we worked on. This is a picture of a similar vehicle, a 2004 Acura TSX. This picture is found at: http://images.dealerrevs.com/pictures/64200518.jpg.)

We had a 2004 Acura TSX with a 2.4 engine come into the shop with a customer complaint of inoperative door locks. We were told the vehicle had been purchased from the original owner. The original owner said the door locks all stopped working at the same time.

The customer had already had a couple of parts replaced on the vehicle to try and solve the problem, but the original complaint persisted.

First, we confirmed the customer complaint. We discovered that the LF (i.e. driver's front door) door lock worked properly. It would lock and unlock both with the key in the door and with the switch. (The customer had told us the remote had not worked in a long time, so it was not part of the equation.)

We also noticed the LR (i.e. driver's rear door) would lock intermittently, but would never unlock. We pulled the wiring diagram and tested through the schematic. The fuses all checked good and the circuits were working properly. When we would operate the locks, you could feel the door locks trying to lock and unlock.

We concluded the culprits causing the problem were the individual door lock actuators on the LR, RF and RR doors. The LF worked perfectly.

In this article we will show you the steps to replace the RR door lock actuator. We replaced all three (LR, RF and RR), but will only show the one. The LR is identical and the RF is similar, though there are some slight differences.

In the picture below, you will see the RR door. At this point, nothing has been disassembled.


There is no particular order to follow with some of the removal process, this is just how I choose to do it. First, remove the inside door handle cover. There is a small tab that needs to be depressed and then the cover will pull out. I used a pocket screwdriver to depress the tab.



Next, remove the two fasteners (screws) behind the cover.



Next, I removed the door window switch. I used a pocket screwdriver to leverage under the plastic and popped it up to remove it from the door handle.



Depress the tab to disconnect the wiring harness from the door window switch.



Next, remove the plastic cover on the door handle. Be careful as not to break the plastic tabs on the cover. Again, the pocket screwdriver was utilized to pop it off.


Once it is removed, two bolts can be seen that need to be removed. They are Phillips headed fasteners.


Here is a closer look at the bottom fastener.


Here is a closer look at the upper fastener. Remove each with a Phillips screwdriver.


Next use a tool to pop the door panel keepers away from the door.


Once the door panel is loose, the door handle cable must be detached. There is a plastic keeper that must be pushed back to allow the cable to come out of the inside door handle assembly.

Below, the cable is visible once it has been detached from the inside door handle assembly. At this point, the door panel can be removed from the door and set aside.

Here is a look at the inside of the door with the panel removed.


The plastic must be partially removed (peeled back) to access the door lock actuator assembly. First, use a tool to remove the plastic keeper at the top right corner.


Next, peel the plastic back out of the way.


With the plastic pulled back out of the way, the door lock actuator assembly can be seen. Here the two electrical connectors are visible. These must be unplugged.


Below are the two connectors unplugged from the door lock actuator assembly.


The next shot is a bit tough, but inside the door, there is a rod that must be disconnected from the door lock actuator assembly. It is the outer door handle rod. Like the one before (i.e. the inside door handle cable) there is a plastic keeper that must be pushed back to allow the rod to be removed from the assembly. This keeper was brown and is visible in the picture below.


Once the outer door handle rod has been disconnected, the three fasteners (again Phillips) must be removed. These three fasteners are the main ones holding the door lock actuator in place. Be careful! These can be tough to get out and you do not want to strip the heads. If you do, you will have to pull out the drill!


Once the three fasteners have been removed, pop the inside door handle cable keeper off the door.


The door lock actuator assembly will now drop down and pull out of the door.



To remove the actuator itself from the assembly, remove the screw holding the plastic cover.


There are a couple of tabs to depress to allow the plastic cover to be pulled back out of the way, so that the door lock actuator is visible.


Remove the screw holding the actuator in place and gently lift the actuator away from the assembly.


To reassemble, just reverse the preceding steps. Once everything is reassembled and the wiring harnesses and door cables and rods are reattached, always test their operation before finishing the job. Make sure the door locks work properly, both locking and unlocking. Make sure the outer and inner door handles will open the door. Make sure the window switch operates the window up and down.

Make sure to leave a clean work area. Use cleaner if necessary to clean the door panel, window and outside of the door.

Once we were done, we tested everything and all was a go. The door locks on all doors now worked properly and normally.

With that, we shipped the vehicle. Another job done.